MCAS

I’m not receiving a password reset email when I request it.

A. Firstly, check your junk/spam folders in case the email is there. This is especially the case for Hotmail accounts.
Secondly, we might not have the right email linked to you. Get in touch with the reception to check which email is linked to you as a contact.

What do I do if I’ve forgotten my password?

Click the Reset Password link from the MCAS login page. Your password needs to be 8 characters long.

I’m not receiving notifications from the Academy

When you first install the app, you are asked to allow notifications. We recommend that you do, so that your app alerts you to new messages.
If you need to adjust your settings later on, depending on the device you are using, you will need to go Settings > Notifications, and activate or allow the MCAS App to provide you with notifications.

How do I know if I have a new notification in the app?

Like most apps, you will see a red dot appear next to the app’s icon to signify that there is a new notification message to read.

How do I check my details and my child’s/children’s details on the system are correct?

Go to the Data Collection menu on the left-hand side to see the details we hold for you and your child/children. You can submit changes to us using the same Data Collection screen. You cannot check the details of the other contacts linked to your child/children. Those details are only available to the other contact.

How do I check achievement/behaviour or detentions?

All achievement points and all negative behaviour records are visible in the Behaviour section of MCAS. Green ticks indicate achievement points, and red crosses indicate negative behaviour records. 

Further details can be viewed by pressing the More button in the web view of MCAS (the mobile app will differ slightly).

Click on any day in the calendar to view the events. The resulting table will provide the date, the class, the subject, the teacher awarding the achievement point/negative behaviour record, a brief description, and the outcome where applicable. Note that detentions, resulting from negative behaviour records, will be listed in the ‘Outcome’ column. This informs you which behaviours led to specific outcomes.

All detentions are visible in the Detention section of MCAS.

Further details can be viewed by pressing the More button in the web view of MCAS (the mobile app will differ slightly).

This table begins with all the detentions coming up this week and into the future across the main squares at the top, so you can use this to look ahead. The table at the bottom lists all future and previous detentions, the date of the detention along with the time, the member of staff taking the detention and the room in which that detention has been set. The table also displays the attendance information for each detention too.

Exam Timetables

When finalised the GCSE exam timetables, as well as timetables for some mocks, will be available on MCAS.
Click on the menu link: Exam Timetables to view the latest timetable information.

General Instructions